Oops! Tim Horton's failed to impress Justin Bieber with its coffee cup lids.
The Canadian-born singer, 25, aired out his complaints in his Instagram account over the new lids. Bieber asked his Instagram followers through a poll who the Canadians are that misses the old coffee lids at Tim Hortons as he does. After posting a poll about the tops on his Instagram story, Bieber posted the results, showing 70 percent of the people who voted miss the lids, and 30 percent did not.
Bieber remarked that Tim Hortons' old coffee lids are leaky, but he acknowledged the new lids are easier to drink out of. He found the new lids uncomfortable as he only could have a very little liquid per drink.
Being upset that the lids were made out of plastic, Bieber urged Tim Hortons to look for ways to "be recyclable," and "change the world one lid at a time."
Bieber posted a response from Tim Hortons on Instagram, in which the coffee chain apologized for not "not loving" the new lids. The coffee shop, however, clarified that the lids are "made with 100 percent recyclable materials. Bieber posted the coffee shop's response, saying Tim Hortons is doing a difference one step at a time.
Bieber posted another photo of the old lids on Instagram, saying: "This is where it's at @timhortons."
The Canadian fast-food chain had criticisms over their leaky lids before. Hence, Tim Hortons relaunched its coffee cups during the earlier months of 2019 with a more environmentally friendly lid decorated with a maple leaf, a move that divided its customers into camps that either supported or rejected the change.
Tim Hortons said they developed their coffee lids for two years, through which time thousands of people climbed hundreds of stairs and others sipped on their coffees while driving as the company worked to design a cap that would cut down on leaking.
Tim Hortons president Alex Macedo told the Canadian Press in a 2018 interview that "the only people who are going to be pissed off [sic] are dry cleaners and car-washing companies."
According to Macedo, "They [sic] [would be washing] fewer shirts and cars."